How to use Twitter to promote your business
I recently had the good fortune to be featured on Campbell Live, a national New Zealand current affairs show, to talk about how companies can use Twitter to promote what they're doing:
Updated 17 February: the YouTube video has been removed for a Terms of Use violation, so here's a link to the original Twitter segment on the Campbell Live website.
Negative feedback is a net positive
It isn't often I get to say kind things about the Transportation Security Administration. Recently, though, they launched a blog, and I have to take my hat off to them for it.



