Deb is a web chick form the early days. She's a former web designer and a partial geek (but she doesn't code). She's a translator between businesses and geeks. She's a slash queen (digital ethnographer/customer advocate/connector/tummler), a passionate experimenter, and she was also a Director at Six Apart and launched Citibank.com.
We live in a "thank-you economy". You have to love people first. The reason we love our parents is because they love us first. You're going to have to love your community first if you want them to love you back.
Confessions of a Blogger and Social Media Addict
Darren's intrigued by the program this morning -- we've got Gary Vaynerchuk, who's one of the most extroverted people you'll ever meet, and Darren's one of the most introverted people you'll ever meet -- which just goes to show that social media is a place for everyone.
I'm at the ConnectNow conference in Sydney. The following are my notes from Tara Hunt's talk on closing the gap between company values and community values.
She doesn't want to talk about social networks anymore or social capital; instead she wants to talk about why people either love or hate the brands that are interacting with us on social media. Why is it that sometimes we get a tweet from a brand and we're more than happy, and sometimes we're disgusted by it?